How do you objectively assess project or organisational project controls maturity? Once a baseline is established how do you generate uplift? Join Shan Bala (WaterNSW) and Jonathan Jacobs (TBH) as they present a case study of successful project controls implementation from both a client and consultants perspective. We will run you through how we assessed existing maturity levels, decided on the target state to be achieved, the steps taken to achieve it, along with the challenges and where we are today.